Tech Supply Depot
Home  |  Contact Us  |  My Account  |  View Cart  
0 item(s) in Your Cart
Total: $0
Component/Spot Cooling
Ventilation Products
Cabinet Venting
Rooms & Closets
Closet Vent System ***Coming Soon***
TV & Projectors
Ducted Fans
Ducting Accessories
Rack Cooling Products
Cool Racks
Rack Shelves
Rack Faceplates
Rack Fan Kits
Rack Accessories
Temp Controllers
Power Products
Cooling Accessories
Tools & Supplies
Replacement Parts
Passive (Grills)
Discounted Products
Bulk Items
Sale Items
Refurb / B-Stock
Discontinued Items

Home?>?Support?>?Ordering Support

  Support for the Ordering Process


Usually most of the issues experience with ordering has been related to the 'logistics' of ordering. Most issues are resolved by simply working through the checkout process and reading the instructions as you proceed. Please do not spend too much time trying to work through the issues, just please contact us by using any one of these methods. 
 
Payment Processing - When Payment is Processed. If there is a mistake or question regarding an order, we do not process credit cards until the order is ready to ship so you can always submit an order and then follow up on it and changes can be made prior to processing.

Issues Logging In. The biggest issue logging in is simply password issues.  If you are certain you have entered your password correctly, please reset the password and if experience issues with that, please use the methods above to contact us and we should be able to resolve the issue very quickly.

Processing Issues. Typically incorrect payment information and incorrect e-mail addresses are the primary issues we run into.  To avoid delays in processing, ensure to enter this information correctly.  Do Not Use the option of 'Card on File' if we do not have, or if you are uncertain whether or not we have your card on file.  Doing so will most likely result in a delay in shipping.
 
Dealers. Issues related to dealers is usually related to ensuring that you are registered and logged in as a dealer.  When ordering, you are able to enter Purchase Order numbers and proceed through the checkout process accordingly. 
 
Also, as a convenience, once you have placed your first order, you can select to pay using your previously provided credit card.  We do stress however that if you are unsure of which credit card we have on file, or if the card is still valid, simply enter a new card so that there are no delays in shipping your orders.
.

Free Shipping

Fulfillment

 



Cool Components

Shop with confidence. This site is secured by ComodoSSL.

RapidSSL
   
This website and its contents are the exclusive intellectual property of Tech Supply Depot and the manufacturers contained herein and, as such, are protected by copyright and trademark laws. Images, photographs, descriptions, text and articles on this website may not be copied, reproduced, duplicated, sold or otherwise exploited for any commercial purpose without the express written permission of Tech Supply Depot. All rights reserved.

Copyright Tech Supply Depot. All Rights Reserved. eCommerce Software by 3dcart.